PRIVACY POLICY

Upperoom Training ("we," "us," "our") is committed to protecting the privacy of our users ("you," "your"). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you book a session or contact us, we may collect personal information such as your name, email address, phone number, and payment details.

  • Non-Personal Information: We may collect non-personal information about your visit to our website, including your IP address, browser type, and browsing behavior.

  • Cookies: We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files that are stored on your device and allow us to recognize your browser and capture certain information.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: We use your personal information to process bookings, manage payments, and deliver the services you have requested.

  • To Communicate with You: We may use your contact information to send you updates, respond to inquiries, and provide customer support.

  • To Improve Our Services: We use non-personal information to analyze website usage, improve our services, and customize your experience.

  • Marketing: With your consent, we may send you promotional materials about our programs, services, and special offers. You can opt out of receiving marketing communications at any time.

3. How We Protect Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or providing services to you. These service providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.

  • Legal Requirements: We may disclose your information if required by law or in response to a legal process, such as a court order or subpoena.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You have the right to request the correction of any inaccurate or incomplete information.

  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.

  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us, and we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the page. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Upperoom Training
Mississauga, Ontario, Canada
Email: info@upperoomtraining.com
Phone: 647-568-6096